1. Introduction
At PUREHEADWEAR (“we,” “our,” or “us”), operating at 64 OXBOW DR, GLASTONBURY, CT 06033-1641, USA, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or purchase our caps, beanies, and unisex baseball caps.
2. Information We Collect
When you interact with our store, we may collect the following types of information:
- Personal Identification Information: Name, email address, phone number, shipping address, and billing address provided during checkout or account creation.
- Payment Information: Credit/debit card details or other payment credentials processed securely through our trusted payment gateways. (Note: We do not store full payment card details on our servers).
- Device & Technical Data: IP address, browser type, device information, and browsing behavior collected automatically through cookies and tracking tools to improve your shopping experience.
3. How We Use Your Information
We use the collected information for the following business purposes:
- To process, fulfill, and ship your orders for caps and beanies.
- To communicate with you regarding your order status, tracking updates, and customer support inquiries.
- To process returns, exchanges, refunds, or handle warranty and damage claims.
- To improve our website functionality, customer service, and overall user experience.
- To prevent fraud and ensure secure transactions.
4. Sharing of Information
We value your trust and do not sell, trade, or rent your personal information to third parties. We may share your data only with trusted third-party service providers necessary to run our business operations, such as:
- Shipping Carriers: To deliver your packages to your provided address.
- Payment Processors: To securely handle and authorize your transactions.
- Legal Requirements: If required by law, subpoena, or government regulation to protect our rights, safety, or property.
5. Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience, remember your preferences, and analyze site traffic. You can choose to disable cookies through your individual browser settings, though this may affect certain functionalities at checkout.
6. Data Security
We implement appropriate technical, administrative, and physical security measures—including SSL encryption—to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
7. Your Rights & Choices
Depending on your location, you may have the right to:
- Access, correct, or update the personal information we hold about you.
- Request the deletion of your personal data (subject to legal or order-fulfillment exceptions).
- Opt out of marketing communications at any time by clicking the “unsubscribe” link in our emails.
Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at
- Business Name: PUREHEADWEAR
- Support Hours: 09:00 AM – 05:00 PM, Monday to Friday (GMT+05:00)
- Email: support@pureheadwear.shop
- Business Address: 250 W 50th St, New York, NY 10019